Customers

Audi logo

Gomez’s measurements provide us with a vital proactive quality assurance instrument.

• Audi Case Study
  Advantages with measurements: Gomez ensures superior performance of Audi Car Configurator

Bank of Montreal logo

A positive online experience can strengthen brand loyalty, especially banking online. It’s not just a matter of speed but confidence in the success of the online experience. In this highly competitive financial services market, BMO’s brand must also represent a top-quality online experience and Gomez’s Web performance monitoring solution helps us ensure we deliver on that promise.

At Brooks Brothers, our primary focus is delivering an outstanding customer experience. Despite a challenging retail environment, our Web business continues to experience solid growth. One of the key contributors to this growth has been the role that Web load and performance testing has played. It’s our early alert mechanism and an investment that is every bit as strategic as the Web site itself.

BuildDirect logo

Reduced website downtime by 45% and improved page load times by 23%.

• BuildDirect Case Study
  Gomez Helps Online Building Supplier BuildDirect Ensure a First-rate Website Experience for Every Customer, Every Visit: Learn how BuildDirect used the Gomez ExperienceFirst platform to realize operational gains through increased web site performance.

As the leading Canadian media destination, the Web is vital to our business strategy. Investing in a solution that helps us protects both online revenue and brand sustains our competitive edge. The insights that Gomez’s solutions provide help us clearly understand the Web experiences we deliver to customers and swiftly make improvements if there are problems. And the improved technical performance of our Web sites ultimately drives the improved health of our onlinebusiness.

Coolibar logo

As we started reducing the number of hosts and connections, it was paramount that we could monitor our most important Web pages and transactions to ensure that they performed properly for our customers. Gomez’s Web performance monitoring not only provided a 360 degree perspective of our site’s performance during this transition but also helped us achieve a 50 percent reduction in the duration of our most important seven step transaction.

• 12 Tips to Assess Online Retail Readiness
  Within this context, the following list of tips, really key questions, to ask yourself, your IT/Operations team and your company. These questions are designed to encompass the full range of issues you need to consider, prioritize and address to ensure your Web site and applications will deliver exceptional performance when you need it most — even under ‘best case’ traffic scenarios.

We wanted to ensure our production
environment could sustain June volumes — and that we could still aggressively market our services. We view Gomez as the voice of the consumer from the
end-user’s browser.

• DollarThrifty Case Study
  Web Performance Load Testing helps DollarThrifty confidently launch re-designed Web Sites for busy summer season.

DoubleClick logo

Performance management is of paramount importance for us and our customers. We have found Gomez to be a very strong and flexible partner in providing accurate Web performance metrics and reports to support these requirements.

Achieved a 10% increase in conversion and saved more than 50% in staff and fees.

• eBags Case Study
  eBags Enhances Customer Experiences and Increases Conversions with Gomez Cross-Browser Testing.

El Camino Hospital has a reputation for adopting state-of-the-art technology that benefits our patients, staff and community. So ensuring that our new Web applications perform well was at the heart of our strategy from the outset. Deploying a professional solution like Gomez helps us verify and improve the quality of our online services for all end-users. This not only protects our investment in our Web strategy but also our reputation.

Gamefly logo

Gomez gives us superior visibility into our performance for every region of the country and every element on our web site.

gsi commerce logo

Reported a dramatic improvement in availability, and earned top rankings for availability against our competitors.

LifeWay Christian Resources

With Gomez, we cut our overall web site response time by 50%.

Limelight Networks logo

Gomez provides a critical independent verification mechanism that allows our customers to validate the service and performance they’re obtaining through our global content delivery network.

MarketWatch logo

Validated the decision to consolidate three data centers, based on tested performance impact.

• MarketWatch.com Case Study
  How Gomez Helps MarketWatch.com Confidently Deliver Critical Web Content: Learn how MarketWatch.com utilizes Gomez Internet Performance Monitoring and Event Notification alerting to improve customer experience and serve as a service level management solution.

MySpace is committed to providing a quality experience for our users and improving site-wide performance. Extending our relationship with Gomez will help us continue to improve page load speeds, optimize performance, and lower costs.

Silver Carrot logo

Validated our preparedness for peak traffic volumes so we can deliver on our promises, and to date, the load test results have been a very accurate reflection of system performance in live production.

• SilverCarrot Case Study
  SilverCarrot Uses Gomez' QA Testing Solution to Validate Peak Performance of its iFlipit Banner Ad Service: Learn how SilverCarrot used Reality Load XF to measure the real-world performance of its iFlipit banner ad service from the end user's perspective.

Our $10k investment in Gomez flushed out a $60k partner/third party that was degrading our applications. Using Gomez has already paid for itself in the first months.

Starwood Hotels logo

We were well prepared for the launch of the new data center. We used Gomez as a means to validate our efforts before going live and I had all the confidence in the world as I ‘flipped the switch.’

• Starwood Hotels Case Study
  Starwood Assures and Rewards Guests With Positive Experience Using Gomez: Learn how Starwood Hotels combines comprehensive data using Gomez products and services to verify, validate, and improve its web application performance and end-user booking experience.

Web site speed and reliability are critical to successful e-commerce and given the richness and complexity of our new Web site, being proactive about testing was paramount. Gomez’s “real-world” load test provided us with the confidence we needed going into the busy holiday shopping season.

Wachovia logo

The value of Gomez is in the fine tuning, and improvement process it enables. We can predict how our site will perform during peak versus off peak times, which helps support internal capacity planning.

• Wachovia Case Study
  Wachovia Taps Internet Performance Benchmarking Insights To Proactively Manage, Improve Application Delivery: Learn how Wachovia uses Gomez IPM and benchmarking services to help e-commerce and IT managers ensure high levels of customer satisfaction, reduce service costs, prioritize infrastructure investments and more.

We know that when consumers see enhanced marketing from brands — such as videos, tours, 360 views, complete feature descriptions, user manuals and more — sales increase for both the brand and the retailer, on average by 6 to 25 percent. But the sales opportunity hinges on the customer’s online experience — if a page loads too slowly or the content doesn’t appear, the customer is likely to click over to a competitor’s site. We firmly believe that using Gomez gives us an edge in the market and helps to enhance revenue opportunities for both our brand and retail customers.