Mobile Performance Monitoring

On-Demand Mobile Website, SMS and Application Performance and Availability Monitoring

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Gomez Active Mobile XF is an on-demand, mobile monitoring solution that accelerates identification, diagnosis and resolution of mobile Website, SMS, and application performance and availability problems.

Active Mobile XF provides a unified “One Web” view of mobile and Web performance and availability so organizations can leverage existing Web performance management skills, best practices and investments to improve productivity and maximize operational efficiencies.

The solution identifies problems across the entire Web application delivery chain — from device to data center.

Key Active Mobile XF Features and Capabilities

Gomez employs a common core agent technology that measures the Web experience for both browsers on computers and mobile Web enabled devices. The Gomez agent technology measures the Web experience from over 5,000 different mobile device profiles. Tests are performed by the Gomez testing agents deployed on mobile nodes. Mobile nodes are a globally distributed set of servers connected to wireless carrier networks via attached wireless modems and provide a realistic measure of the mobile Web experience.

• Record and play back critical mobile Website, SMS and application transactions from over 5,000+ device profiles across major national North American, European and Asian network operators
• Comprehensive reports and object-level performance metrics
• Real-time dynamic alerting
• Monitor performance, availability and quality of your mobile Websites, applications and SMS from an end-user’s perspective
• Full object-level detail for mobile Websites and applications
• Pinpoint exact root cause of Website, application and SMS performance and availability issues
• Easy test setup and self-service test administration
• Supports:
  • Transactional SMS and WAP Push
  • WAP 1.X, WAP 2.0/XHTML and HTML
  • Connected native, Java, BREW and Flash mobile applications

Why Use Active Mobile XF—Gomez’s Mobile Website, SMS and Application Performance and Availability Monitoring Solution?

With Gomez’s on-demand mobile Website, SMS and application performance and availability monitoring solution:

• Quickly and easily identify, diagnose and resolve mobile Website, SMS and application issues across devices, networks and geographies
  • Accelerate problem resolution through actionable object-level performance and availability metrics and diagnostics
  • Rapid problem notification via real-time dynamic alerting
• Unified “One Web” view
  • Only unified view of mobile and Web performance and availability
  • Leverage common technologies, metrics and best practices for both mobile and Web channels
• Optimize mobile Website, SMS and application performance
  • Improve availability and response times
  • Deliver quality mobile Web experiences
  • Quick self-service implementation and short time to value
• Improve productivity by leveraging the same management tools, metrics, best practices and skills across mobile and Web channels
  • Integrated part of the Gomez Platform
  • On-demand and self-service test management puts you in control
  • One shared contract for both mobile and Web monitoring

When to Use Gomez’s Active Mobile XF

Use Gomez’s Active Mobile XF to quickly and easily identify, diagnose and resolve mobile Website, SMS and application issues across devices, networks and geographies when:

• Deploying Mobile Sites and Applications Is our mobile offering available and performing optimally?
• Outsourcing SMS and Mobile Website and Application Delivery Is our vendor delivering the performance and availability we expect?
• Releasing New Mobile Sites and Applications Will they perform optimally?
• Deploying Infrastructure Updates and Patches Will performance and user experience be hurt?
• Supporting New Devices Do our mobile sites and applications perform as intended across the devices that matter?

What Analysts and Customers Are Saying

“If your business model includes mobile… it would probably be a mistake to not give Gomez a call.”

— Daniel Golding, Vice President and Research Director, Tier1 Research

“AccuWeather.com is a leader in weather for mobile web, and we believe in providing world-class weather experiences for our users.Working with Gomez, we quickly and proactively identify issues and maintain optimal response times. By ensuring consistently strong experiences, we retain more users which in turn can help us attract more advertising partners.”

— David Mitchell, Director, Business Development, Digital Media, AccuWeather.com

“Delivering high quality, consistent mobile e-mail performance to our customers was a core requirement of our development team. Gomez’s mobile solution validated our infrastructure investments and ensured that the speed and availability of our hosted Exchange e-mail was consistently delivered to mobile users despite oversubscribed wireless networks.”

— Joel Smith, Co-Founder and Chief Technology Officer, AppRiver

“As we continue our expansion into the US market with our award-winning mobile flirting service, we need to be very certain that we deliver a high-quality mobile Web experience to our online community abroad. Gomez’s mobile monitoring solution provides valuable visibility, helping us track our mobile Web performance across multiple US carriers and remotely identifying and troubleshooting any issues.”

— Liz Hansen, Technical Project Manager, Flirtomatic