Compuware Integration
Vantage 11 and Gomez Integration
With Vantage 11 and Gomez, IT operations teams gain the first unified view across the entire application delivery chain — from internal systems behind the firewall to the Web browsers of users around the globe. With contextual analysis with Vantage 11 and Gomez, you can quickly pinpoint problems, prioritize by business impact, and accelerate root cause analysis and resolution across the enterprise and the internet.
Business Service Management and “Outside-In” end-user monitoring have fused in a whole new way to provide customers the most complete view across the Enterprise and Internet.
- Companies using Gomez to manage critical business applications delivered over the Internet can now directly drill from a Gomez alert into Vantage 11 data to analyze root causes of issues deep into your infrastructure and across multiple application tiers.
- Companies relying on Vantage dashboards for business service management can now enrich their view with Gomez web performance data in order to optimize service delivery and end-user experiences.
Both of the above scenarios provide more complete and actionable information than ever before, accelerating the identification, diagnosis, and resolution of business-impacting issues.
Learn how you can benefit from Vantage’s end-to-end approach for managing application performance.
Prioritize issues according to their impact on the business by combining Gomez synthetic monitoring and Vantage real user monitoring within Vantage dashboards.
| Feature | Benefit |
|---|---|
| End-to-end view of entire application delivery chain from Enterprise to Internet | Accelerate problem identification with an end-to-end view of customer impacting incidents |
| Combined end user, application and infrastructure metrics across critical business transactions | Rapid root cause analysis with contextual drilldown between Vantage 11 and Gomez that traces Gomez transactions across each application tier |
| Integrated dashboard views | Vantage data available in Gomez and vice versa |
| Business service reporting from the end-user perspective | Prioritize incidents based on business impact, the number of users affected and service quality issues |
Reduce mean time to resolve issues by proactively identifying and isolating Internet, third-party, and behind the firewall issues.
Accelerate the root cause analysis of problems across multiple applications tiers with contextual drilldown from Gomez to Vantage.
What Customers and Analysts Are Saying
The National Hockey League consistently brings its fans an outstanding experience—in our arenas and online. With Compuware and Gomez together, the NHL has everything it needs to optimize the performance of our most important business applications across the enterprise and the Internet: a unified dashboard, visibility over the entire application delivery chain, and immediate, deep-dive problem resolution.
Peter DelGiacco, NHL Senior Vice President and Chief Technology Officer
It would seem to be a statement of fact rather than opinion that at present, no vendor can equal Compuware in well integrated capabilities for monitoring application performance both inside and outside the firewall. With this first Vantage/Gomez integration, the benefit to customers should become real and potentially even dramatic.
Dennis Drogseth, Vice President of Enterprise Management Associates
This [the Vantage Gomez integration] is a very interesting and potentially game changing move in both the end user experience monitoring and the application performance management (APM) markets.
Jean-Pierre Garbani, Vice President & Principal Analyst, Forrester Research
The deal is a coup for Compuware as it now has a capability not matched by any of its rivals, and the timing is auspicious given growing enterprise interest in use of the cloud, especially for SaaS-based applications.
Tony Baer, Ovum
