Enterprise Integration
Overview
Integrating Gomez performance metrics with your existing dashboards, alerting engines, and internal IT management systems leverages your existing investments and enables communication of goals and accelerated problem resolution. Gomez offers several easy to deploy integration methods:
- Data feeds — Data feeds provide a structured way to access Gomez performance data. Gomez offers Web Services, XML, and FTP data feed options for companies who want to integrate Gomez results with other key internal metrics.
- APIs — Gomez Platform APIs provide an easy way to setup and manage tests automatically or within home-grown or enterprise applications.
- Open integration framework for EMS vendors — Gomez’s Active Data Center provides bi-directional event integration capabilities so that companies can seamlessly integrate Gomez events with existing systems management tools and processes.
Active Data Center
Gomez Active Data Center helps companies locate issues across the application delivery chain, and identify who owns problem resolution. By combining Gomez’s unique “outside-in” end-user experience view with information about a company’s IT service delivery, Active Data Center helps to quickly distinguish issues caused by the Internet, the application, internal infrastructure, or key web services and content vendors (such as ratings and reviews, charting, content delivery and advertising).
Active Data Center eliminates guesswork by quickly identifying internal IT system issues impacting performance and availability for end-users. Active Data Center works in two ways:
- For companies with an existing investment in systems management tools — Active Data Center delivers Gomez alerts to your existing systems management tools for correlation and analysis.
- For companies with limited investment in internal alerting systems — Active Data Center dynamically aggregates Gomez alerts and events from your internal systems and delivers them to the Gomez portal.
No matter which method you choose, Active Data Center improves employee productivity and accelerates root cause analysis of issues impacting end-users and business revenue. With Active Data Center companies have access to the most complete application performance management view across the enterprise and Internet enabling them to accelerate root cause analysis based on end-user and business impact.
Integrate Gomez events with your existing systems management tools or deliver alerts to the Gomez platform for analysis.
Key Enterprise Integration Features and Capabilities
| Feature | Benefit |
|---|---|
| Root cause analysis of external end-user and internal metrics | Accelerate problem identification with an end-to-end view of customer impacting incidents across multiple application tiers |
| Open integration framework for all EMS vendors | Bi-directional integration capabilities allows companies to leverage existing systems management tools and processes |
| Quick self-service implementation | Self-service implementation accelerates deployment and reduces the time to receive value for your investment |
| No agents required on monitored devices | Lower operating costs with no need to spend time managing agent updates across systems |
| SaaS based with flexible subscription pricing | Consumption-based subscription lowers upfront costs and eliminates maintenance costs |
| Manage IT services from a business perspective | Prioritize customer impacting incidents based on the number of users affected |
What Customers and Analysts Are Saying
“Traditionally, we’ve had to spend considerable time and energy investigating all potential sources of application performance issues. Now, using Gomez’s Active Data Center, we have better insight towards the origin of a problem. We can now directly map possible performance problems experienced by end-users to chains of events in our data center reducing investigation from many possible issues to just a handful of items.”
— David Lauck, Director of Technology Operations at Adknowledge
“By providing a way for Gomez data to flow into always-on NMS/EMS systems [via Active Data Center], Gomez provides constant value to subscribers, not just point value. That’s a big plus… [Gomez] remains a strong competitive threat.”
— Dan Golding, Senior Analyst, Tier 1 Research
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