PRODUCTS / PLATFORM
Performance Services
Consulting — Support For Your Performance Management Evolution
Whether you are new to performance management, just becoming aware of what needs to be done, or are an experienced Performance Manager looking to optimize technology for additional improvements, Gomez Performance Services can help. We deliver a variety of business and technical consulting services to guide you in your quest for performance excellence.
JumpStart XF™ Service Program
The JumpStart XF service program is designed to provide customers in the awareness stage with the foundation needed to develop a strong performance management strategy to build and maintain high-performing Web applications. Using our Performance Management Methodology Toolkit, the Gomez consulting team will get you started on the right foot, and work with you to determine the who, what, when, where, and how of performance management for your business.
Best Practices Workshops
Gomez Performance Services has developed a number of workshops for both business and technology stakeholders, at any stage in the performance evolution. They are designed to advance your knowledge of performance management, increasing your level of expertise in this important area. Our high-level introduction to best practices workshops assists you in developing a common language across your organization, and aligning the business and IT teams on a shared goal when you are in the early stages of developing your performance management strategy. Our advanced workshops are designed for more advanced practioners, helping to optimize strategy and technical environments for the best performance.
Performance Assessment
A performance assessment is often used to base line your performance, enabling more effective goal setting, comparing your performance to competitive and comparative Web properties, or investigating specific performance issues. Whether you have a specific problem that you need expert guidance in solving, or you need an independent, third-party assessment of your current performance characteristics, our performance assessment uses the data collected by your Gomez ExperienceFirst™ XF Platform to assist you at all stages in the performance evolution.
Advisory Service Program
Customers, from the most inexperienced to the most experienced, look to Gomez Performance Services to provide ongoing and routine coaching and support to meet specific, predefined performance goals and objectives. The Gomez Advisory Service is structured as a retainer-based program where we work with you throughout the year. Among some of the initiatives that may be included in an advisory service program are:
- to develop or validate your performance management strategy
- benchmark your site's performance against competitors
- define performance characteristics and identify performance issues
- define SLA management methodologies
Gomez Performance Services will work with you to define the right engagement to meet your performance needs. If one of our offerings doesn't quite fit, we will develop a custom engagement to meet your specific goals and objectives.
Contact a Gomez Performance Services Representative for more information.
