NEWS / EVENTS
2007 Articles
Gomez maintains an online archive of two years of selected articles written about the company or its products. All articles are maintained at the sites of the publications or blogs where they originally appeared, or if a link is not available, an abstract will appear here. The articles will appear in a separate browser window.
Note: By clicking on a link you will be leaving the Gomez site to view the article. We are not responsible for the content or policies of third-party sites.
One in four customers warn banks one slip up, and we?re off
BizWorldOnline.com 28 September, 2007
Results of a survey about consumers' behaviours and attitudes toward conducting financial business online
Brits want higher standards for online banking
Epaynews.com 25 September, 2007
Results of a survey about consumers' behaviours and attitudes toward conducting financial business online
Is your website killing your brand?
Trading Manchester 22 September, 2007
Everyone knows a company loses sales when its site is down. But more harmful damage-- like decreasing brand loyalty — occurs as well.
One in four customers warn banks one slip up, and we're off
Contact-centres.com 20 September, 2007
Results of a survey about consumers' behaviours and attitudes toward conducting financial business online
Downtime
Internet Retailer 1 September, 2007
Ghosts of e-Christmas past: Yule be sorry
National Lottery Bets on Web Reporting
Silicon.com 9 July, 2007
Camelot is using web monitoring technology to improve the online experience of players using its National Lottery website.
Gomez brings much needed quality to the web
IT-Director 4 July, 2007
In an era in which Customer Experience is becoming one of the key drivers of corporate strategy... the need to build quality into the web from design though to production is becoming paramount. Gomez are no longer limiting their capabilities to performance testing, they are now able to address functionality testing as well... with three new products, which are becoming available, all of which are equally compelling:
Worldwide Mess?
The Marketer 1 July, 2007
"Big companies are making a poor job of their websites, with potentially serious consequences for their brands," says David Murphy.
E-marketers face Web 2.0 challenge
IT Week 27 June, 2007
Internet application performance monitoring firm Gomez hosts roundtable on online marketing.
For online business success, create a performance management culture
BIOS Magazine 1 May, 2007
5 musts for creating a performance management culture.