US Healthcare – Insurance – Last Mile

US Insurance - Health - Last Mile - FF

April 01, 2012 - May 01, 2012 / 0:00 - midnight / (GMT -04:00) Eastern Daylight Savings Time

Response Time
Rank Site Response Time sec
1 BCBS of NJ Group 2.205
2 Universal Amer Fin Corp. Group 2.380
3 HIP Ins. Group 2.391
4 Lifetime Healthcare Group 3.897
5 BCBS of FL Group 3.923
6 BCBS of MA Group 4.175
7 Highmark Group 4.178
8 Aetna Group 4.214
9 Kaiser Foundation Group 4.835
10 Unumprovident Corp. Group 5.013
11 Coventry Corp. Group 5.035
12 Humana Group 5.240
13 BCBS of MI Group 5.307
14 Wellcare Group 5.431
15 BCBS of NC Group 5.457
16 Regence Group 5.509
Average 5.536
17 Wellpoint Inc. Group 5.725
18 HCSC Group 6.321
19 Cigna Health Group 6.478
20 Blue Shield of CA Group 7.125
21 Metropolitan Group 7.161
22 Health Net of California Inc 7.327
23 Carefirst Inc. Group 7.856
24 Unitedhealth Group 9.881
25 Independence Blue Cross Group 11.346
Availability
Rank Site Availability %
1 Highmark Group 98.81
2 Health Net of California Inc 98.68
3 Kaiser Foundation Group 98.55
3 Universal Amer Fin Corp. Group 98.55
5 BCBS of MI Group 98.53
6 Carefirst Inc. Group 98.50
7 Lifetime Healthcare Group 98.47
8 Aetna Group 98.45
8 BCBS of NJ Group 98.45
10 Coventry Corp. Group 98.40
11 Wellpoint Inc. Group 98.32
12 Cigna Health Group 98.22
12 Independence Blue Cross Group 98.22
14 Humana Group 98.17
14 Regence Group 98.17
16 BCBS of FL Group 98.13
16 BCBS of NC Group 98.13
18 BCBS of MA Group 98.11
19 Unumprovident Corp. Group 98.09
20 HIP Ins. Group 97.88
21 HCSC Group 97.72
Average 97.67
22 Blue Shield of CA Group 97.46
23 Wellcare Group 96.77
24 Unitedhealth Group 92.11
25 Metropolitan Group 90.80
Consistency
Rank Site Consistency sec
1 BCBS of NJ Group 1.880
2 Universal Amer Fin Corp. Group 2.030
3 HIP Ins. Group 2.332
4 Highmark Group 2.838
5 Lifetime Healthcare Group 2.872
6 Regence Group 2.940
7 BCBS of FL Group 3.105
8 BCBS of MA Group 3.164
9 Aetna Group 3.241
10 Coventry Corp. Group 3.422
11 Metropolitan Group 3.455
12 Kaiser Foundation Group 3.773
13 Wellpoint Inc. Group 3.869
Average 3.874
14 Humana Group 4.141
15 BCBS of MI Group 4.168
16 Health Net of California Inc 4.206
17 Blue Shield of CA Group 4.218
18 Wellcare Group 4.349
19 BCBS of NC Group 4.520
20 Cigna Health Group 4.780
21 Unumprovident Corp. Group 5.015
22 Carefirst Inc. Group 5.018
23 Independence Blue Cross Group 5.498
24 HCSC Group 5.943
25 Unitedhealth Group 6.085